Privacy Policy and Website Terms

Last updated: 2 September 2026

This Privacy Policy and Website Terms document explains how Value Australia (“we”, “us” or “our”) collects, uses and protects personal information, and sets out the terms that apply when you access or use the Value Australia website at valueaustralia.org (“Website”).

By using the Website, you agree to these terms. If you do not agree, please do not use the Website.

About Value Australia

Value Australia is the Australian hub of the Capitals Coalition. We connect and build capability across business, finance, government and community to help organisations bring nature, people and society into the decisions that shape our economy and future.

Through the Website, we may provide information, insights, resources, events, training opportunities, partnership information and other materials related to integrated decision-making and valuing natural, social, human and produced capital alongside financial capital.

Privacy Policy

Information we collect

We may collect personal information including:

• Your name, email address, telephone number, organisation, position and other contact details.
• Information you provide when registering your interest in becoming a partner, subscribing to updates, registering for an event or training, completing a survey, downloading a resource, making an enquiry or otherwise contacting us.
• Professional information relevant to your engagement with Value Australia.
• Records of our communications and interactions with you.
• Technical and usage information, including your IP address, browser type, device information, pages visited and interactions with the Website.
• Any other information you choose to provide to us.

Please do not provide sensitive personal information unless it is necessary and you have been asked to do so.

How we collect information

We may collect personal information:

• Directly from you through the Website, email, event registrations, surveys, meetings or other communications.
• From your organisation or another person where it is reasonable for us to do so.
• From publicly available sources, including professional websites and profiles.
• Automatically when you use the Website, through cookies and similar technologies.
• Through service providers that help us manage events, communications, partnerships and Website activity.

How we use your information

We may use personal information to:

• Respond to enquiries and requests.
• Manage partnership enquiries and relationships.
• Administer events, training, meetings, consultations and other activities.
• Send newsletters, invitations, updates, resources and other communications you have requested or agreed to receive.
• Connect people and organisations where appropriate and with relevant permission.
• Conduct research, surveys and engagement activities.
• Understand how people use the Website and improve our content, activities and services.
• Maintain the security and operation of the Website.
• Meet legal, regulatory and administrative obligations.
• Carry out other purposes explained to you when the information is collected.

We will only send marketing or promotional communications where we have your consent or are otherwise permitted to do so. You can unsubscribe at any time using the link in an email or by contacting us. Requests to unsubscribe from commercial electronic communications will be actioned in accordance with applicable law.

Cookies and website analytics

The Website may use cookies and similar technologies to operate correctly, remember preferences, understand Website traffic and improve the user experience.

We may use third-party analytics or communications services that collect information about Website use. You can manage or disable cookies through your browser settings, although this may affect how some parts of the Website function.

If we introduce advertising pixels or other non-essential tracking technologies, we will update this policy and provide any notices or consent options required by law.

Sharing your information

We may disclose personal information to:

• Contractors and service providers that support our Website, communications, events, research, data storage and organisational activities.
• The Capitals Coalition or other relevant organisations where this is necessary for an activity you are participating in and you have been informed or have provided consent.
• Professional advisers, insurers, auditors and technology providers.
• Government, regulatory or law-enforcement authorities where required or authorised by law.
• Another party with your consent or at your direction.

We do not sell personal information.

International data storage and transfers

Some service providers may store or process information outside Australia. Where this occurs, we will take reasonable steps to ensure personal information is handled appropriately and in accordance with applicable privacy requirements.

Data security and retention

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure.

No online system can be guaranteed to be completely secure. You provide information electronically at your own risk.

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, and to meet legal, contractual and administrative requirements. When information is no longer required, we take reasonable steps to securely delete or de-identify it.

Accessing or correcting your information

You may contact us to:

• Request access to personal information we hold about you.
• Ask us to correct inaccurate or incomplete information.
• Withdraw your consent where our use of information is based on consent.
• Unsubscribe from communications.
• Ask a question or raise a concern about how your information has been handled.

In some circumstances, the law may allow or require us to refuse a request. If this occurs, we will explain the reason where appropriate.

Privacy complaints

If you believe we have not handled your personal information appropriately, please contact us using the details below. We will review your concern and aim to respond within a reasonable period.

If you are not satisfied with our response, you may be entitled to contact the Office of the Australian Information Commissioner.

Children’s privacy

The Website is intended primarily for professional and organisational audiences. We do not knowingly collect personal information from children under 18 without the consent of a parent or guardian.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The current version will be published on the Website with the date it was last updated.

Website Terms and Conditions

Using the Website

You agree to:

• Use the Website only for lawful purposes.
• Provide accurate information when submitting forms or registrations.
• Refrain from interfering with the security, operation or functionality of the Website.
• Refrain from introducing viruses, malicious code or other harmful material.
• Refrain from using Website content in a misleading, unlawful or unauthorised way.
• Refrain from attempting to gain unauthorised access to the Website or related systems.

We may restrict or suspend access to the Website where we reasonably believe these terms have been breached.

Information and resources

The Website provides general information and resources about integrated decision-making, capitals approaches and related topics.

Content is provided for general information and educational purposes. It does not constitute legal, financial, accounting, investment or other professional advice. You should obtain advice relevant to your circumstances before acting on information available through the Website.

While we take reasonable care in preparing Website content, we do not guarantee that all information is complete, current or free from error.

Events, training and other activities

Additional terms may apply to particular events, training programs, consultations, resources or partnership activities. Where additional terms apply, they will be provided at the relevant time.

Event programs, presenters, venues, delivery formats and dates may change. We will take reasonable steps to notify registered participants of material changes.

Any cancellation, transfer or refund arrangements will be stated during registration or in the terms applying to the relevant activity.

Partnerships

Submitting a partnership enquiry or receiving a partnership pack does not create a partnership, membership, agency, joint venture or other legal relationship.

Any formal partnership arrangement is subject to acceptance by Value Australia and, where applicable, a separate written agreement.

Unless expressly agreed in writing, a Value Australia partnership does not imply endorsement of a partner’s products, services, positions or activities.

Intellectual property

Unless otherwise stated, the Website and its original content—including text, graphics, branding, designs, videos, publications and downloadable resources—are owned by or licensed to Value Australia and are protected by intellectual property laws.

You may view, download and print Website content for your own personal, internal or non-commercial use, provided you:

• Do not alter the content.
• Retain any copyright or attribution notices.
• Do not present the content in a misleading context.
• Do not suggest endorsement by Value Australia.

You must obtain written permission before reproducing, adapting, publishing, selling, licensing or commercially distributing Website content.

Some resources may be owned by the Capitals Coalition or another third party and may be subject to separate licence terms or attribution requirements.

User-submitted material

If you provide content, feedback, case studies, images or other materials for publication, you confirm that:

• You have the right and authority to provide them.
• Their use will not infringe another person’s rights.
• The information is accurate to the best of your knowledge.
• You have obtained any required permissions or consents.

We will seek appropriate agreement before publicly attributing or publishing substantive material you provide.

Third-party content and links

The Website may contain links to third-party websites, resources, events or tools. These links are provided for convenience and information.

We do not control third-party websites and are not responsible for their content, security, availability or privacy practices. A link does not necessarily indicate that Value Australia endorses the third party or its views.

Website availability

We aim to keep the Website accurate, secure and available, but we do not guarantee uninterrupted access or that the Website will always be free from errors, viruses or other harmful components.

We may modify, suspend or withdraw parts of the Website without notice where reasonably necessary.

Liability

To the extent permitted by law, Value Australia excludes liability for loss or damage arising from reliance on Website content or from the use or unavailability of the Website.

Nothing in these terms excludes, restricts or modifies any right, guarantee, warranty or remedy that cannot lawfully be excluded, including rights available under the Australian Consumer Law.

Where liability cannot be excluded, it is limited to the extent permitted by law.

Changes to these terms

We may update these terms from time to time. Updated terms will take effect when published on the Website with a revised “last updated” date.

Your continued use of the Website after updated terms are published means you accept the revised terms.

Governing law

These terms are governed by the laws of Victoria, Australia. You submit to the jurisdiction of the courts of Victoria and any courts entitled to hear appeals from those courts.

Contact us

For questions about this Privacy Policy, these Website Terms or the way Value Australia handles personal information, please contact:

Value Australia
Email: info@valueaustralia.org
Website: valueaustralia.org